Pros and Cons of Verizon Home Internet

Since its launch in 2018, Verizon's 5G Home Internet has become more and more accessible. Upon unveiling their Ultra Wideband network in January, almost 900 cities have now become eligible for utilization of this technology. On top of that, Verizon Fios' 100% fiber-optic internet service is available mainly to customers residing in the Northeast area. Still, with 5G being so widespread, it expands upon their broadband options significantly. It comes as no surprise then that customer satisfaction rates are usually high when using these services from Verizon. As most customers report, Verizon plans are great for mobile use; however, for home use, it's important to consider all the pros and cons before signing up.

Verizon 5G Home internet Overview

Since its launch in June 2000, Verizon Communications has become one of the most prominent communication technology companies on a global scale. Boasting revenues of $133.6 billion this year and operations spanning multiple countries, there's no mistaking that their success is largely due to their esteemed mobile services.

With Verizon 5G Home, you're guaranteed ultra-fast and reliable internet powered by its advanced 5G Ultra Wideband technology. This service has been available since 2018, and the company's recent Investor Day revealed that they plan to provide coverage for 175 million individuals globally by 2022. Get ready - because with this groundbreaking network, you'll be able to download movies in seconds!

Setting up the 5G Home Internet is effortless and straightforward, with no contracts to sign or extra charges for exceeding data limits.

What are the Pros of Verizon Home Internet?

Being the best in service so far, Verizon home internet is worth considering for the following reasons.

1. Reliability

Verizon boasts a 99% reliability rate with its 5G connection which is way better than its competitors. Customers can count on a strong, reliable signal in peak locations even through power outages or natural disasters, which is an advantage over traditional internet providers.

2. Speed

A main benefit of utilizing Verizon's 5G Home Internet is its speed and performance capabilities. With speeds up to 940 Mbps, you can enjoy streaming video or downloading large files without any lags or buffering issues. Plus, the built-in Wi-Fi router ensures your entire house will have access to the same speeds so everyone can get the most out of their connection.

3. Convenience

Verizon 5G Home Internet is incredibly convenient for those who are constantly on the go and need to stay connected. The service does not require a landline, so you won't have to worry about dealing with extra cords or wires in your home. Plus, setup and installation are quick and easy - plug it into a power outlet, and you're ready to go.

4. Unlimited Data

As you go for higher plans, your data consumption gets taken care of. Verizon offers unlimited data for their 5G Home Internet plans, so you can stream and download as much content as you want without worrying about overages.

5. No cost on Equipment

Well, that’s where you can save an extra buck on Verizon installation at home or the office. Not to mention, there is no cost of the equipment or installation - so you can save some extra money and not have to worry about any hidden fees.

What are the cons of Verizon's home Internet plan?

Despite serving in most major cities of the United States, the telecom company has yet to cover a long journey. Based on serviceability and customer reviews, here are some of the common pitfalls of Verizon's home internet.

1. Availability

Unfortunately, only certain cities are eligible to access Verizon's 5G Home Internet service. Because of this, those living in rural areas or outside major metropolitan cities may be unable to take advantage of the service's benefits.

2. Cost

While Verizon offers competitive prices for its 5G Home Internet packages, they can still be a bit pricier compared to other internet providers. It might be worth considering other options before committing depending on your household needs.

3. Speeds are not reliable

You may have to deal with such issues at times as speeds change with the network and sometimes can be slower than advertised.

4. Security

With 5G Home Internet, you might have to worry about security as it is a shared connection with other users in your area, which means sensitive information could potentially be compromised.

5. Technical Difficulties

Sometimes, you may experience technical difficulties when setting up the service or connecting devices. In these cases, it's best to contact customer service for assistance.

6. Delayed customer service

Although Verizon has yet to be renowned for its excellent customer service (like most wireless providers), the occasional upbeat testimonial from customers in forums is a positive sign. You can only hope to get better customer service from the company if it prioritizes its customers' needs.

The most common complaints about Verizon's customer service include the following:

  • Long hold times.
  • Lack of response to inquiries.
  • Difficulty getting help on specific issues.
  • Rude or unhelpful representatives.
  • Incorrect billing.

Customers often find themselves dealing with automated systems without an easy way to contact a human representative.

Verizon 5G Home Internet Packs and Offers

If you want to save, pair a Verizon Mobile Plan with your 5G Home Internet plan for some of the best prices available. Plus, if you switch over to AutoPay and paper-free billing, you can get an additional $10 per month discount on top!

Upgrade to the 5G Home Plus Plan, and unlock unlimited access to Verizon Cloud with plenty of storage space for up to five users - a $19.99 monthly value! The Pro package also includes exclusive bonuses such as a $200 Grubhub or DoorDash gift card and an incredible discount on Verizon Stream TV Soundbar worth more than 300 dollars. Don't miss out on this unbeatable offer from Verizon Wireless!

Need to switch providers but worried about the early termination fees? Don't be. Verizon will reimburse your bill up to a maximum of $500 for any such costs you incur.


Verizon 5G Home Internet, an advanced and affordable technology, is quickly expanding to cities across the United States. Currently, most users experience rapid download and upload speeds with this service. You get your subscription for a flat rate of $50 per month and access multiple bonus offers alongside exclusive deals on mobile bundles. It's undoubtedly a great bargain if you can benefit from this offer.

Pros and Cons of Verizon Home Internet

Frequently Asked Questions

Is Verizon 5G Home Internet reliable?

Yes, most users find the service to be quite reliable. The speed and performance of the service can vary depending on your location and other factors.

Does Verizon offer discounts or deals on its 5G Home Internet plans?

Yes! You can pair a Verizon Mobile Plan with your 5G Home Internet plan for some of the best prices available. Plus, if you switch over to AutoPay and paper-free billing, you can get an additional $10 per month discount on top! Additionally, many exclusive bonuses are also offered in their Pro package.

Are there any early termination fees for switching to Verizon?

No, Verizon will reimburse your bill up to a maximum of $500 for any such costs you incur. If you return the equipment within 14 days of canceling your plan, there are no additional charges.

Is 5G Home Internet secure?

Although it is a shared connection with other users in your area, Verizon 5G Home Internet provides the latest security technology to protect its customers’ sensitive information. It also offers 24/7 customer support should any issues arise.

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